Last Updated: March 1, 2024

 

At Willow Grove Counseling, LCSW, PLLC, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

 

1. **Information Collection:**

   We may collect personal information from you when you interact with our website, contact us via email or phone, or use our counseling services. This information may include but is not limited to your name, contact details, demographic information, medical history, and payment information.

 

2. **Use of Information:**

   We use the information we collect for various purposes, including:

   - Providing counseling services and other requested assistance.

   - Processing payments and maintaining billing records.

   - Communicating with you about appointments, services, and updates.

   - Improving our services and website functionality.

   - Complying with legal obligations.

 

3. **Information Sharing:**

   We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

 

4. **Data Security:**

   We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

 

5. **Cookies and Tracking Technologies:**

   We may use cookies and similar tracking technologies to enhance your browsing experience, analyze trends, administer the website, and gather demographic information. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of the website.

 

6. **Links to Third-Party Websites:**

   Our website may contain links to third-party websites that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

 

7. **Children's Privacy:**

   Our services are not intended for individuals under the age of 18, without appropriately engaged parent or guardian endorsement. We do not knowingly collect personal information directly from children, without permission from their parent or guardian. If you are a parent or guardian and believe that your child has provided us with personal information without prior coordination from authorized members of Willow Grove Counseling, LCSW, PLLC, please contact us immediately.

 

8. **Changes to This Privacy Policy:**

   We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on this page.

 

9. **Contact Us:**

   If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [contact information].

 

By using our website or services, you consent to the terms of this Privacy Policy.